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bdt78 is clear about what data we collect, why we collect it, and how you can review or correct it. This policy covers every interaction with our platform — from account registration to bKash and Nagad transaction records — and your access to this policy depends on your local law and eligible region.
When you open an account on bdt78, we collect the information needed to operate it: your registration details, login activity, device and browser data, and records of transactions processed through payment methods including bKash and Nagad. We collect this data to verify your identity, process your transactions, respond to support requests and maintain account security. We do not sell your personal data to third parties. We may share data with payment processors — such as the bKash or Nagad infrastructure your wallet transaction runs through — and with technical service providers who operate under data-handling agreements with us. Cookie data and browsing behaviour on our platform are collected to improve navigation and load relevant account content. You can manage cookie preferences through your browser settings at any time. Retention periods vary: account records are kept while your account is active and for a period after closure as required by applicable rules. Transaction records linked to bKash or Nagad deposits and withdrawals are retained in line with those payment providers' own obligations. Applicable rules depend on your local law and the eligible region from which you access our platform.
Not every data interaction falls under the same rules. This section clarifies what is inside this policy, what sits with third-party services, and where the boundaries are — so you know exactly which part of your account activity this policy governs.
Data generated when you log in, update your profile or manage your account wallet is fully covered by this policy. That includes login timestamps, device identifiers and any changes you make to your registered contact details or security settings.
When you initiate a bKash or Nagad payment, the transaction passes through that provider's own infrastructure. We receive a record of the transaction outcome. The data handled by bKash or Nagad on their side is governed by their own privacy terms, not ours.
Your browsing activity within our platform — pages visited, game lobbies opened, session duration — is logged by our own analytics. This data is used only to improve account navigation and is not tied to your payment records without your involvement in a transaction.
Links or embeds that take you off our platform — such as a payment app redirect or an external verification service — are outside the scope of this policy. Once you leave our domain, the data rules of the destination service apply.
You have real, usable options when it comes to the data we hold about you. Start by opening your account settings — that is where your registered name, email address, mobile number and linked payment details are visible. If something is incorrect, you can update most fields directly from that screen. For changes that require identity verification — such as correcting your registered mobile number associated with a bKash or Nagad wallet — follow the steps shown in the account help section, which will ask you to confirm your identity before the update is applied. If you have a question about what specific data we hold, or want to request that we delete your account records, reach out through our published support route. We respond to data-related queries through the same support channel as account help. Keep in mind that some records — particularly payment transaction logs — may be subject to retention rules that prevent immediate deletion. We will explain which records fall into that category when you contact us.
Open account settings to see the personal and contact details we hold. Your registered mobile number, email and linked wallet information are all visible there.
Most fields can be updated directly. For wallet-linked changes — such as a bKash or Nagad number update — the account help section will walk you through the verification step required.
If you want to know exactly what data we hold, or have a concern about how it is being used, contact us through the support route on this page. We treat data questions with the same priority as account support.
Submit a deletion request via our support channel. We will confirm which records can be removed immediately and which are subject to retention rules, and give you a clear timeline for each.
If you have a question about this privacy policy, want to access your data or need to raise a concern, use the contact routes below. We handle privacy queries through the same channels as account support — there is no separate form to find.
Open the live chat widget from any page while you are signed in. State that your question is about your account data or privacy policy and our support team will handle it from there.
Send your privacy or data query to our published support email address. Include your registered mobile number so we can locate your account record without asking for it separately.
The help section inside your account lists published routes for data requests, account corrections and policy questions. Check there first — many data requests can be started directly from that screen.
Security and clarity around your data are not afterthoughts at bdt78 — they are built into how the account system works. Here is what we actually do across four areas you can verify from your own account.
Account data and transaction records are stored on secured infrastructure. We do not store full payment credentials — bKash and Nagad transactions are handled by those providers' own secure rails, and we receive only the outcome record.
We use cookies to keep your session active, remember your account preferences and understand how navigation is used. You can clear or block cookies through your browser settings. Doing so may affect some account features.
We keep your account data while your account is open and for a period after you close it, as required by applicable rules. Payment records linked to bKash or Nagad have their own retention periods. We explain the specifics when you request deletion.
When this policy changes in a material way, we post a notice in the account dashboard. You can always find the current version of this policy on this page. Continued use of the platform after a posted update means you have seen the revised terms.
These are the questions we hear most often about how bdt78 collects, stores and handles your data. If your question is not here, contact us through the support routes listed above.
We collect the details you enter during registration — name, mobile number, email address and, where applicable, the wallet details you use to link a bKash or Nagad account. We also log your device type and browser for security purposes.
When you make a payment, the transaction data necessary to process it passes through the relevant payment provider — bKash or Nagad. Their own privacy terms govern what they do with that data on their side. We receive only the transaction result.
Open your account settings to view your registered details. For a full record of what we hold, contact our support team through live chat or the published support email. We will confirm what is on file and walk you through any corrections needed.
Yes. Submit a deletion request via our support channel. We will confirm which records can be removed and which are subject to retention rules — for example, payment transaction logs may need to be kept for a defined period under applicable rules.
Access to bdt78 and the applicability of this policy depend on your local law and eligible region. We do not make legal certainty claims about access from any specific location — check whether use of the platform is permitted under the laws that apply to you.
Cookies keep your session active, hold account preferences and help us understand how navigation is used. You can manage or block cookies through your browser settings at any time, though some account features may behave differently without them.